How We’re Different

We offer a unique care experience as compared to traditional primary care practices. These differences include:

 Traditional Primary Care PracticeOur Membership Practice
Care OrientationTreat you when you get sickKeep you healthy, proactively manage chronic disease, & provide convenient access to care when you are ill
Urgent CareAppointments within 2-3 business daysSame-day/next-day appointments
Time with your doctor6- to 8- minute visitsUnhurried, comprehensive visits that give your doctor time to fully understand your needs, and then work with you to develop a plan of care
Access to your doctor outside of office visitsNone typically - you must come into the office for any questions or treatmentEmail and telephone access to your doctor so you can avoid the time & expense of an office visit for many issues & follow-up questions
Access to technologies that improve your convenienceNone typically - most offices are paper basedSecure online access to a personal health record; online appointment and prescription refill requests; exclusive website w/ trusted Mayo Clinic health information
Interventions to improve your healthPrescription medicationsPrescription medications, nutrition & fitness assessments, custom Wellness Plans, personalized health & wellness coaching, customized health information targeted to your needs
Support outside of office visitsNone typically
24/7 access to Mayo Clinic nurses to answer health questions; access to Health Advisors who proactively coordinate your care
Fees for incidental administrative servicesAdditional fees for copying & faxing records, processing prescription refills, completing medical forms, email & phone consultations, sending lab resultsNone – included in your membership fee
Acceptance of insuranceVaries - many top physicians no longer accept any insuranceMost insurance plans accepted
Service philosophyAssembly-line medicine - focus is on quickly churning you through the systemPersonalized care that exceeds your expectations – you’re treated as a valued Member and client

You can learn more about their Membership Practice or Join Now.